PRIVACY POLICY

1. Information We Collect

We may collect the following categories of information:

(a) Information you provide

• Name
• Phone number
• Email address
• City and state
• General information about your legal issue (as provided by you)
• Docket number of case
• Inmate Number of person (if applicable)

(b) Automatically collected information

• IP address
• Device type
• Browser type
• Pages visited and time spent
• Approximate location (based on IP address)
• Referral source (for example, search engines)

(c) Communications

• Emails and text messages you send to us
• Voicemails you leave
• Call metadata (such as time and duration)

2. How We Use Your Information

We may use your information to:

• respond to your inquiry,
• connect you with independent attorneys,
• communicate with you about your request,
• operate and improve the Service,
• prevent fraud, misuse, or security incidents,
• comply with legal obligations.

3. How We Share Your Information

We may share your information with:

• independent attorneys for the purpose of contacting you and evaluating your matter,
• service providers that help operate our systems (such as hosting, phone, email, analytics, and CRM tools),
• law enforcement, regulators, or courts if required by law.

We do not sell your personal information.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Criminal Attorneys Now Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at admin@criminal-attorneys-now.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

4. No Attorney-Client Privilege

CAN is not a law firm. Information submitted to CAN is not protected by attorney-client privilege unless and until you have retained an attorney.

5. Data Retention

We retain information for as long as reasonably necessary for business purposes, legal compliance, dispute resolution, and enforcement of agreements.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may request to:

• access or correct your personal information,
• delete your personal information (subject to legal obligations),
• opt out of CAN marketing communications.

To make a request, contact: admin@criminal-attorneys-now.com

8. Cookies and Analytics

CAN may use cookies and similar technologies to understand website usage and improve the Service. You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.

9. Children's Privacy

CAN will collect information on minors if they have been arrested and charged in the criminal justice system. The use of such information will be protected and confidential under applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date. Your continued use of the Service means you accept the updated Privacy Policy.